1. Terms and Conditions for Louise Westra

Welcome to LouiseWestra.com, a service provided by Louise Westra ("we", "us", "our"). By accessing and using the website https://www.louisewestra.com/ ("Website"), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). These Terms apply to all visitors, users, and others who access or use the Website.

2. Intellectual Property Rights

The content on the Website, including but not limited to courses, materials, articles, images, logos, and trademarks, is owned by Louise Westra or used under license and is protected by copyright, trademarks, patents, and other intellectual property laws. You may not use such content without the express written permission of Louise Westra.

3. Copyright Notice

All content included on the Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of Your Functional Body or its content suppliers and is protected by international copyright laws. The compilation of all content on the Website is the exclusive property of Your Functional Body and protected by international copyright laws.

4. Services Offered

Louise Westra provides various services, including courses and coaching services ("Services"). These Services may be described in more detail on the Website and are subject to these Terms.

5. Account Registration and Use

To access certain Services, you may need to register and create an account. You are responsible for maintaining the confidentiality of your account information and for all activities conducted through your account.

6. Payments, Refunds, and Cancellations

Fees and Pricing:
Fees for packages, online training materials, courses, and coaching services provided by Louise Westra are detailed on the Website. Prices are subject to change at any time without prior notice.

Digital Products:
For digital products, including packages and online training, Louise Westra follows UK Consumer Contracts Regulations. A standard cooling-off period of 14 days from the date of purchase is offered. However, this right is waived once downloading or streaming begins with the consumer's prior express consent and acknowledgment of the loss of the cooling-off period. Refunds for digital products will be considered only if the content is faulty, not as described, or does not fulfill the advertised educational purpose.

Coaching Services:
For individual coaching sessions, cancellations must be made at least 2 days before the scheduled session to be eligible for a full refund. Cancellations made within 1 day of the scheduled session may be subject to a cancellation fee of 50% of the session cost.

Packages of Sessions:
Refunds are not offered for session packages once purchased due to the commitment required. However, if you encounter any issues or concerns with your package, please contact us to discuss possible accommodations or solutions.

Program-Specific Details:

Hormone Clarity Blueprint: Once purchased, refunds are not available due to the personalized nature of the program and lab costs involved. However, if there are issues with the service provided, please contact us to discuss potential resolutions.

Stress & Anxiety Relief Blueprint: Once purchased, refunds are not available due to the personalized nature of the program. However, if there are issues with the service provided, please contact us to discuss potential resolutions.

Signature Program: Due to the intensive commitment required for this program, refunds are not available once the program begins. If unforeseen circumstances arise, please contact us to discuss possible accommodations.

Rescheduling or Cancellations by Louise Westra:
Louise Westra reserves the right to reschedule or cancel sessions under unforeseen circumstances. In such cases, you will be offered a rescheduled session or a refund for individual sessions, as per the details outlined in our Refund Policy.

7. Privacy and Data Protection

We collect, use, and protect personal information in accordance with our Privacy Policy, which explains how we handle client and visitor data. By using our Services, you consent to such processing and you warrant that all data provided by you is accurate.

8. User Conduct
Users are expected to use the Website and Services in a respectful, lawful manner. Any form of abuse, harassment, or illegal activity is strictly prohibited and may result in termination of your access to the Services.

9. Disclaimer and Warranties

The Website and Services are provided on an "as is" and "as available" basis. Louise Westra expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

Louise Westra shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the Website or Services.

11. Indemnification

You agree to indemnify and hold harmless Louise Westra and its officers, directors, employees, and agents from any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses arising from your use of the Website and Services.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

13. Changes to Terms and Conditions

Louise Westra reserves the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms.

14. Contact Information

If you have questions or comments about this Privacy Policy, please contact us at at [email protected]